dolibarr_gratuito

DoliCloud payments, once a paid plan and payment mode was selected, are made monthly by default. But you can request to pay yearly, if and only if you subscribe for the Premium plan (see comparison of plans here)

 

 

 

 

* To request a yearly payment, you send a message to the support from your customer dashboard (https://myaccount.dolicloud.com), menu Other - Support with the following message :

 

"I own an instance of Dolibarr ERP CRM on dolicloud with the following URL: https://replacewithyoururl.with.dolicloud.com. I have checked that my country and my Tax/VAT number is correctly defined into my customer dashboard (https://myaccount.dolicloud.com), so, can you please send me the link to make a global payment for all the coming year."

 

You will receive an email to pay your subscription for one year (we will take into account your current number of not disabled users to define the amount). At any time, you are able to add more users, the extra charge for monthes done with more extra users will be invoiced at the end of year.

 

* Also reserved to customer of the Premium plan, and if you are inside the european SEPA area, it is possible to ask us to make payment using a SEPA direct debit order instead of paying by credit/debit card.

 

 

 

 

 

* To swith from a yearly payment to a monthly payment, first, check that your default payment mode is up to date on your customer dashboard (https://myaccount.dolicloud.com). Then send a message via the support feature of your customer dashboard with the following message :

 

"I own an instance of Dolibarr ERP CRM on dolicloud with the following URL: https://replacewithyoururl.with.dolicloud.com, can you please change my billing frequency to one invoice per month. I have checked that my payment method for monthly payments is correctly filled."

 

Note: For monthly payment, only payments using Credit or Debit card are possible, even if you are a Premium customer.