Frequently Asked Questions (FAQ)

Technical questions

I already use same application onto another server. How can I migrate to DoliCloud ?

I have a backup of my application. How can I restore it into DoliCloud ?

How to make my own backup of my DoliCloud instance ?

I forgot my login or password (My application, Dashboard, Sftp or Mysql) ?

How to access my files using a SFTP client ?

How to access my database using a Mysql compatible client ?

How to add an external module into my instance ?

How to force usage of crypted and secured HTTPS protocol with my instance ?

EMails sent from application goes into Spam

User questions

How to change or add a new Vat rate for my country ?

Commercial/partneship questions

How cost DoliCloud ?

Where can I find invoices DoliCloud service charges to me ?

Is DoliCloud compatible with GDPR ?

¿Cómo cancelar y cerrar mi cuenta/subscripción a mi DoliCloud?

Error de pago con mensaje "Su banco ha rechazado nuestro intento de autorizar su tarjeta"

How to become a Dolicloud reseller ?

Panel de control V2

(para usuarios registrados >= 01/06/2018)

Panel de control

(para usuarios registrados <= 31/05/2018)

Convertiase en partner
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Redes sociales DoliCloud

Últimas noticias
New version Dolibarr ERP CRM 6 is available in our Cloud New version Dolibarr ERP CRM 4 is available in our Cloud New version Dolibarr ERP CRM 3.9.3 is available in our Cloud New version Dolibarr ERP CRM 3.9.1 is available in our Cloud New version Dolibarr ERP CRM 3.8.3 is available in our Cloud